Nokia Call Connect 2.2 and 2.3 for Alcatel-Lucent – Data Sheet July 2011
1 www.nokia.com/business
Put the Power of Desk Phones in the Hands of your
Mobile Workforce
Nokia Call Connect simplies the corporate telephony
architecture by helping to eliminate overlapping
telephones. Employees can use their mobile devices
as primary business phones. Nokia Call Connect for
Alcatel-Lucent integrates Nokia Eseries mobile phones
with the xed corporate telephony infrastructure.
Call Connect helps to increase user productivity by
extending desk phone features and a single business
number to mobile devices.
Key benets include:
Increase Customer Satisfaction
With Nokia Call Connect for Alcatel-Lucent, your customers can more
easily reach your employees, who will have the features needed to
rapidly resolve customer issues. For example, one business number
reaches your employees, whether they are in the oce at their desk
phone or on the road with a mobile phone. And desk phone
functionality – including transferring to or conferencing in the person
able to address a question – signicantly increases the opportunity
to achieve rst call resolution.
Improve Employee Eciency
Nokia Call Connect for Alcatel-Lucent can improve the eciency of
your on-the-go personnel with mobile access to productivity-
enhancing desk phone capabilities and push-button switching
between business and personal proles. Communications are greatly
simplied – users only manage one business phone number and one
business voice mailbox for one or multiple devices. And the large
color screen on Nokia Eseries devices showcases the intuitive user
interface for easy access to advanced voice commands via simple
menus, icons and buttons.
Increased Return on Investment
The ability to leverage your xed backoce voice investments – your
Alcatel-Lucent communication solutions with telephony, voice mail
system, billing and call accounting systems, conference bridges, call
recording systems and more – into a mobile voice solution, can
increase your return on investment.
Opportunities to Manage Costs
Your Alcatel-Lucent infrastructure enables you to bill mobile calls
to the user’s desk phone, reducing the time and costs of managing
mobile phone expenses – for your employees, managers and
accounting department. In addition, call reverse and least cost
routing on the Alcatel-Lucent
OmniPCX can deliver savings on
international and long distance calls
by using the most cost-eective
networks. And for truly mobile and telecommuting personnel, you
can opt to issue just a mobile phone.
Seamless usage of both cellular and WLAN access, where WLAN is the
preferred method for IP communications, oers the ability to reduce
mobile service fees and improve control over telecommunications
costs by allowing employees to utilize private WLAN networks instead
of cellular networks in the corporate oce.
Turn to Nokia and Alcatel-Lucent for More
Nokia and Alcatel-Lucent are working together to deliver more value
from your existing xed voice investments. Integrating Nokia Eseries
devices with your Alcatel-Lucent OmniPCX system provides a mobile
voice solution that makes smart investment sense.
Nokia Eseries Advantage
Nokia Eseries devices are designed to put popular business tools at the
ngertips of your employees – from business voice calls and email to
Internet and Intranet access – all on a single, easy-to-use device.
Nokia Eseries devices oer:
• Business-class mobile email: Mail for Exchange and Lotus Notes
Traveler and other popular third-party corporate email solutions
• Advanced business voice functionality: via Alcatel-Lucent
OmniPCX integration solutions
• Connectivity: supports multiple connectivity options
• Security and device controls: compatible with third-party security
and third-party device management solutions
• Business-tuned performance: extended battery life, quality
speakerphone, popular business accessories
Nokia Call Connect 2.2
and 2.3 for Alcatel Lucent
Data Sheet
July 2011
(51 Seiten)
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